CONTACT US
We’re here to help. If you have a question about your order, our jewellery or anything else, we’d love to hear from you.
Email: hello@everseed.com.au
We aim to respond within 1–2 business days.
SHIPPING & DELIVERY
We ship Australia-wide and internationally.
Australia
Standard Shipping — $9.95
Express Shipping — $14.95
Free Standard Shipping on orders over $150
International Shipping
We currently ship to selected international destinations. Shipping rates and estimated delivery times are displayed at checkout and vary depending on the destination.
Please note that delivery times are estimates only. International orders may experience delays due to customs processing, postal services or other circumstances outside our control.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. These charges are not included in your order or shipping cost and, where applicable, are the responsibility of the customer.
We recommend checking your local customs requirements before placing an order if you are unsure whether additional charges may apply.
Orders are carefully prepared and dispatched within 2–3 business days. Tracking details will be provided once your order is on its way.
RETURNS & EXCHANGES
We do not offer returns or refunds for change of mind.
Ring size exchanges may be accepted for unworn items in their original condition, subject to availability. Return and replacement shipping costs are the customer’s responsibility.
RING SIZING
Our rings are available in US sizes 6, 7 and 8.
|
US Size |
Inside Diameter |
Inside Circumference |
|---|---|---|
|
6 |
16.31 mm |
51.2 mm |
|
7 |
17.12 mm |
53.8 mm |
|
8 |
17.93 mm |
56.3 mm |
For the best fit, measure the inside diameter of a ring you already own that fits your intended finger, then compare it with the guide above.
Please check your size carefully before ordering. If you’re between sizes, we recommend choosing the larger size.
JEWELLERY CARE
To keep your Ever Seed jewellery looking its best:
- Avoid prolonged exposure to water, perfumes, lotions and harsh chemicals.
- Remove your jewellery before showering or swimming.
- Gently clean with a soft, dry cloth when needed.
- Store in a cool, dry place when not being worn.
FREQUENTLY ASKED QUESTIONS
What does the Beginning Ring represent?
The Beginning Ring symbolises the beginning of life, motherhood and the love that lasts forever. It was created to honour pregnancy, miscarriage, baby loss, remembrance and the journey of becoming a mother.
Is Ever Seed only for pregnancy loss?
No. Ever Seed was inspired by miscarriage and baby loss, but our keepsakes are also for mothers who want to celebrate their children and honour the love they carry every day.
Can I wear my jewellery every day?
Yes. Our jewellery is designed for everyday wear. To help preserve its beauty, we recommend removing it before swimming, exercising or using harsh chemicals.
What materials are used?
Our jewellery is crafted in 925 sterling silver or 18K gold vermeil.
Is this jewellery suitable as a sympathy gift?
Yes. Many customers choose Ever Seed keepsakes as thoughtful gifts for someone experiencing miscarriage, pregnancy loss or baby loss.
Do you ship Australia-wide?
Yes, we ship throughout Australia, with international shipping available to selected countries.